Medical Office Assistant (MOA)
Job Summary
The Medical Office Assistant provides secretarial/receptionist support and assistance to the staff as well as NIMCHN’s leadership. They will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients. The MOA will provide various tasks on a daily basis that will require the use of multi-tasking and prioritization. The MOA will be expected to handle sensitive information confidentially. Ultimately, the MOA will ensure our medical facility’s smooth operation by accurately completing administrative tasks in a timely manner.
As the Medical Office Assistant you will:
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Interview patients for case histories prior to appointments
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Update and maintain patients’ health records
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Assist patients with initial paperwork
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Schedule and coordinate appointments
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Process insurance claims in compliance with law requirements
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Use medical software to support all transactions
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Manage receivable and payable accounts and maintain financial records
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Answer patients’ queries and ensure quality customer service
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Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
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Ensure compliance with procedures
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Keep up-to-date with changes in medical and insurance legislation
Location & Hours of Employment
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Warsaw Family Health Center 3 days a week ( Tues 830-5p, Wed 830-5p, Thurs 1030 - 7p)
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IF INTERESTED.... opportunity to work full time work above Warsaw schedule as well as Mishawaka 2 days a week
Minimum Qualifications/Transferable Skills*:
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Proven work experience as a Medical administrative assistant
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Hands on experience with medical software and MS Office
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Knowledge of healthcare operations
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Familiarity with medical and insurance legislation
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Excellent organizational and multitasking skills
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Customer-oriented communication skills
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Bilingual in Spanish preferred
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High school diploma